By Telephone

Call 828-669-7373. Please have account details on hand.

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Quick Questions?

Where can I find my annual giving summary?

Complete yearly giving records are not available online.

Records of online donations you have made after July 2018 are available under your account page

Each January, the PRMI Office will mail you a paper copy of your yearly giving.

If you need a summary at any time, please call the office at (828) 669-7373 or email a request via our contact form.

Can I give direct from my bank or by check?

Yes.

Please call the office at (828) 669-7373, to set up a secure, automatic, no-cost withdrawal from your account.

Or configure your online banking bill pay to mail a check to PRMI, PO Box 429, Black Mountain, NC 28711-0429 for secure delivery.

Is my donation secure?

Absolutely. The security and confidentiality of your information is our highest priority. We use industry-standard SSL (secure socket layer) technology to protect your information and provide a safe and secure environment for online donations.

We will not sell, trade or share your personal information with anyone else, nor send donor mailings on behalf of other organizations, and we will only share personal information if you have given us specific permission to do so.

Is my donation tax deductible?

For USA Donors, yes.

We are a 501(c)3 tax-exempt organization and your donation is tax-deductible within the guidelines of U.S. law.

To claim a donation as a deduction on your U.S. taxes, please keep your email donation receipt as your official record.

We will also send you a paper receipt by US Mail, as well as a year end giving statement.

What about donations other than cash?

Most of us have limited available cash, but a gift from an insurance policy, will, bequest, Individual Retirement Account (IRA), or stock is a perfect way to truly bless the ministry without affecting your current standard of living.

Contact the office at(828) 669-7373, for more information and no obligation. Bless you!

Or view this page on Stocks, Wills, Bequests or other non-cash donation possibilities

Will I receive a receipt?

Yes.

Donations made online will an email receipt at the address provided. If you select a recurring donation for Sustaining the Flame, you will be sent an individual receipt each month when your donation is processed.

Donations made at events, or by mail, or through recurring donations setup offline will receipt a paper receipt by US Mail to the address provided.

You will also receive a paper receipt and a year end statement mailed in early January each calendar year to the address we have on file.

How can I update my personal information?

We have two systems at the present time.

The master list is in the office and not available online. Please call the office at (828) 669-7373, to update your address or contact information, or email changes to
If you have an account here, visit your account page at https://www.prmi.org/my-account Any changes you make online, please email those changes to the office too.

We regret the need to do this update in two locations.

How long will it take to receive a receipt for my donation?

Online donations will be receipted immediately to the email address provided.

Within 30 days, you’ll receive a either paper receipt (or PDF by email)

Each January, you’ll receive a year end summary for the prior year.

What if my online gift fails?

Sometimes, automated security checks on your credit/debit card leads prevents a successful transaction. You’ll see a notification.

Sometimes, a staff member will contact you directly to follow up.

If it seems to be a bug in the software, file a bug report here.

Can I make recurring donations?

Yes.

Our monthly / quarterly recurring donation program is called Sustaining the Flame.

Choose monthly or quarterly in the payment form.

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